Effective Date: January 2026
Plaintee (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from plaintee.lk (the “Site”). By using our website, you consent to the practices described in this policy.
1. Information We Collect
When you visit the Site or make a purchase, we collect certain information about you, including:
- Personal Identification Information: Your name, billing address, shipping address, email address, and phone number, provided voluntarily by you during the checkout or registration process.
- Payment and Billing Information: Details necessary to process your orders, including credit card or other payment method details. These are securely handled by trusted third-party payment processors (we do not store full credit card numbers).
- Browsing Information: Your IP address, browser type, device information, and some of the cookies installed on your device, collected automatically when you access the Site.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders, including payment processing, shipping, and delivery confirmations.
- To communicate with you regarding your purchases, provide customer support, and respond to inquiries.
- To personalize your shopping experience and send you marketing emails or relevant promotions (only if you have opted in).
- To improve our website, products, and services based on your feedback and browsing patterns.
- To detect, screen for, and prevent potential risk, fraud, unauthorized activities, and abuse of our website.
3. Information Sharing
We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Trusted Service Providers: We share your information with third parties who assist us in operating our website, processing payments, and fulfilling your orders. For example, we use WooCommerce to power our online store and specific third-party shipping carriers. These providers are contractually obligated to handle your data securely and confidentially.
Legal Requirements: We may disclose your information if required to do so by law, to comply with applicable regulations, or in response to valid legal requests to protect our rights.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and gather information about your preferences and interactions with our website. You have the option to disable cookies through your browser settings, but please note that this may limit certain features and functionality of our online store.
6. Your Rights
Depending on your location, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.
7. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a request regarding your personal data, please contact us at info@plaintee.lk.